Privacy Policy

Look, we get it - nobody really enjoys reading privacy policies. But here's the thing: we actually care about your privacy, and we figured you'd wanna know what happens with your info when you reach out to us or browse our site.

At Emberlith Venquinth Architecture, we've spent years designing spaces that respect people's needs and environment. That same philosophy applies to how we handle your data. We're not in the business of selling information or cluttering your inbox with stuff you didn't ask for.

This policy covers what we collect, why we collect it, and what we do with it. Pretty straightforward, just like our architectural approach.

We're pretty minimal when it comes to data collection. Here's what we might gather:

We're not gonna beat around the bush here. Your information serves a few specific purposes:

• To respond to your inquiries - Pretty obvious. You reach out, we get back to you about your project or question.
• To provide our services - If we're working together on a project, we'll use your info to create proposals, schedule meetings, share design concepts, and handle all the details that go into crafting great architecture.
• To improve our website - Those analytics help us figure out what's working and what's not. If everyone's bouncing off a certain page, we'll fix it.
• To comply with legal requirements - Sometimes we're legally required to keep certain records. It's just part of running a professional practice in Canada.
• To send occasional updates - And only if you've explicitly said you're interested. We might share completed project photos or sustainability insights, but we're not gonna spam you.

We're pretty protective of your information. We don't sell it, rent it, or hand it out to random third parties. That said, there are a few situations where we might need to share:

We take data security seriously - probably as seriously as we take structural integrity in our buildings. Here's what we do to keep your info safe:

Our website uses SSL encryption (that's the little lock icon in your browser). Any data you submit through our forms is encrypted during transmission. We store information on secure servers with restricted access, and we regularly update our security protocols.

That said, let's be real - no system's 100% foolproof. While we do everything reasonable to protect your data, we can't guarantee absolute security. It's just the nature of the internet, unfortunately.

Under Canadian privacy law (PIPEDA, if you're into acronyms), you've got some solid rights regarding your personal information:

To exercise any of these rights, just drop us a line at info@emberlithvenquinth.info or call us at (416) 555-0142. We'll respond within 30 days.

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website function properly and let us understand how people use the site.

We use essential cookies that make the site work (like remembering you're logged in) and analytics cookies that help us see which pages get the most traffic. We don't use advertising cookies because we're not trying to track you around the internet.

Most browsers let you control cookie settings. You can block or delete them if you want, though some features of our site might not work as smoothly.

We don't hoard information forever. Here's generally how long we keep stuff:

• Inquiry data from potential clients - about 2 years unless you ask us to delete it sooner
• Active project information - throughout the project and for 7 years after completion (required by professional regulations)
• Analytics data - typically aggregated and anonymized after 26 months
• Marketing communications - until you unsubscribe or we close up shop

When we don't need data anymore, we securely delete or anonymize it.

Our services are aimed at adults, and we don't knowingly collect information from anyone under 18. If you're a parent and think your kid's somehow given us their info, please let us know and we'll delete it pronto.

We might update this privacy policy from time to time - especially if laws change or we add new services. When we do, we'll update the "Last Updated" date at the top of this page. If there are significant changes, we'll let you know via email or a notice on our website.

We'd recommend checking back occasionally, though we're not planning any major overhauls. Our approach to privacy is pretty consistent with our approach to architecture - thoughtful, transparent, and built to last.

If you've got questions, concerns, or complaints about how we handle your privacy, don't hesitate to reach out. We're here to help and we take this stuff seriously.

If you're not satisfied with our response, you've also got the right to file a complaint with the Office of the Privacy Commissioner of Canada.